Reservation

Reservations are confirmed once availability has been verified and any required deposit has been received.

Payment

Full payment schedules will be provided during the booking process.

Accepted payment methods will be communicated prior to confirmation.

Delivery

Delivery fees may apply based on location, order size, and setup requirements.

Delivery windows will be coordinated before the event.

Setup

Professional setup services may be available upon request.

Additional fees may apply.

Pickup

Customers agree to have rental items available for pickup at the agreed time.

Responsibility

Customers are responsible for all rented equipment from delivery until pickup.

Lost, stolen, or damaged items may result in replacement charges.

Weather

Outdoor rentals remain the responsibility of the customer.

Chiavari Depot is not responsible for weather-related event cancellations unless otherwise specified in writing.